Neighbors Helping Neighbors

When It Matters Most

Every day in Austin, families hit a wall.
A fire. An eviction notice. A family living in their car. A mother fleeing domestic violence. An illness. A lost job. One bad break from losing everything.

The emergencies are real. They don’t wait.

We show up first.

When something breaks, timing matters. Most systems need paperwork, approvals, and time. Families in crisis don’t have that. Waiting doesn’t just delay help. It often makes the problem worse.

We move right away and cover the gap in the moment it matters most. The earlier we step in, the less financial and emotional damage is done, and the easier it is for a family to recover. We help stabilize things so others can step in and do the long-term work.

Most of our referrals come from people already on the ground, schools, social workers, and trusted partners, so we’re not starting from scratch. We know where the need is. We get help there.

The Neighborhood is all volunteer. No layers. No waiting lists. Nothing between a family and real help.

100% of every donation goes directly to families in crisis.

The Neighborhood is entirely volunteer-run

At The Neighborhood, helping starts with understanding.

These frequently asked questions provide more insight into our work, values, and how we come alongside individuals and families when it matters most.

The Neighborhood is an all-volunteer 501(c)(3) nonprofit organization (First House, Inc., dba The Neighborhood). We bring people together to serve, coordinate activities, and pool resources to help individuals and families facing crisis or hardship in the Austin area.
It’s our guiding principle. We offer immediate, compassionate support to people who are struggling and might otherwise fall through the cracks of traditional systems.
Yes. The Neighborhood is a registered 501(c)(3) nonprofit, and eligible donations are tax-deductible.
EIN: 74-2213708.
100% of donations go directly to helping individuals and families in need. Administrative or operational costs are absorbed by board members and volunteers whenever possible.
We provide resources and support for people in crisis, including families facing homelessness or other significant hardship. We also operate programs that assist vulnerable children in the community.
Volunteers are central to everything we do. You can help by supporting outreach, assisting with programs like Neighborhood Kids, fundraising, or helping coordinate resources. Visit our Take Action / Volunteer page to sign up.
Yes! We work closely with local nonprofit partners to fill service gaps and serve our community effectively. Contact us to explore partnership opportunities